Privacy Policy

1. Introduction

This Privacy Policy explains how METAMAIN OÜ collects, uses, and protects your personal data when you use our website and services.

We are committed to safeguarding your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, company name.
• Account Information: User ID, login credentials, password.
• Technical Data: IP address, browser type, device type, operating system, referral URLs.
• Usage Data: Information about how you interact with our website and services.
• Communication Data: Correspondence, support requests, and other communications.
• Marketing Data: Preferences, feedback, survey responses.

4. How We Collect Your Data

Your personal data is collected in the following ways:

• When you register or create an account
• When you use our services
• When you contact us (e.g., by email, through contact forms, or support)
• Automatically, through cookies and tracking technologies, when you interact with our website

5. Anti-Fraud Data Collection

To detect and prevent fraud, and to ensure the security and integrity of the Metamain platform, we collect and analyze specific technical data from all users. This data is strictly required for accessing and using the Metamain dashboard and services.

The technical data we collect for anti-fraud purposes includes (but is not limited to):

• IP address
• Country
• User-Agent
• Browser type and version
• Operating system
• Browser language(s)
• Screen resolution
• Browser technology support (such as cookies, JavaScript, etc.)

This information is used exclusively for the detection, prevention, and investigation of fraudulent activities and to protect the interests of Metamain, our partners, and users.

By using the Metamain platform, you acknowledge and agree that the collection of this technical data is an essential and non-optional condition for accessing our services.

6. Purposes and Legal Bases for Processing

We process your personal data for the following purposes and legal bases:

• Providing our services (Art. 6(1)(b) GDPR)
• Operating, maintaining, and improving our website and services (Art. 6(1)(f) GDPR)
• Communicating with you and responding to your inquiries (Art. 6(1)(a), (b), (f) GDPR)
• Complying with legal obligations (Art. 6(1)(c) GDPR)
• Marketing activities, where you have provided consent (Art. 6(1)(a) GDPR)

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website usage, enhance user experience, and for marketing purposes. For further information, please refer to our Cookie Policy.

8. Data Sharing and International Transfers

Your personal data may be shared with:

• Service providers (such as hosting, analytics, email, customer support)
• Business partners and affiliates
• Legal authorities, if required by law

Some recipients may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place in compliance with legal requirements.

9. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or misuse.

11. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure ("right to be forgotten") (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent at any time (Art. 7(3) GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

To exercise your rights, please contact us at info@metamain.com.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

13. Contact

If you have any questions regarding this Privacy Policy or our data protection practices, please contact: